Shipping policy
At Skipfoster, we aim to provide clear and transparent information about order processing, shipping, and delivery. Please review this Shipping Policy before placing your order.
Shipping Destination
Skipfoster currently ships orders within the United States.
Shipping availability for your specific address will be confirmed during checkout.
Order Processing Time
Orders are generally processed within:
1–3 business days
Our regular processing days are Monday through Friday, excluding applicable U.S. holidays.
Orders placed on weekends or holidays will generally begin processing on the next business day.
Transit Time
After your order has been processed and shipped, the estimated transit time is:
6–9 business days
Transit time begins after the order has been handed over for shipment.
Estimated Total Delivery Time
Our standard estimated delivery timeframe is:
Processing / Handling: 1–3 business days
Transit: 6–9 business days
Estimated Total: 7–12 business days
Delivery times are estimates and are not guaranteed delivery dates.
Severe weather, holidays, carrier disruptions, transportation delays, high shipping volumes, or other circumstances outside our reasonable control may occasionally affect delivery.
Shipping Costs
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
If a free-shipping promotion or other shipping offer applies, the applicable shipping charge will be reflected during checkout.
Order Confirmation
After successfully placing an order, you should receive an order confirmation using the email address provided during checkout.
Please review your order information carefully, including your products, quantities, and shipping address.
If you notice an error, contact us at info@Skipfoster.com as soon as possible.
Tracking Your Order
Once your order has shipped, tracking information will be provided when available.
Please allow some time for the carrier's tracking system to update after receiving your tracking information.
If your tracking information has not updated for an extended period, please contact us with your order number.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please verify your:
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Recipient name
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Street address
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Apartment or unit number, if applicable
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City
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State
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ZIP code
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Contact information
Incorrect or incomplete information may cause delivery delays or result in an undeliverable package.
Address Changes
If you need to correct your shipping address, contact info@Skipfoster.com as soon as possible.
We will make reasonable efforts to update your address before shipment. However, we cannot guarantee that changes can be made after an order has entered processing or has shipped.
Delivery Delays
Occasional shipping delays may occur because of circumstances such as:
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Severe weather
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Carrier disruptions
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Holiday periods
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Transportation interruptions
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High shipping volumes
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Incorrect or incomplete addresses
If your package appears significantly delayed, contact us with your order number and available tracking information.
Packages Marked as Delivered
If tracking shows your package as delivered but you cannot locate it, please:
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Check around your delivery location.
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Check with household members, neighbors, or building staff.
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Verify the shipping address on your order.
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Allow a reasonable amount of time in case the carrier updated the status shortly before physical delivery.
If you still cannot locate your package, contact us at info@Skipfoster.com so we can assist you.
Lost or Damaged Packages
If you believe your package has been lost during transit, please contact us with your order number and tracking information.
If your order arrives damaged, please contact us as soon as possible and provide clear photographs of the product and shipping packaging where applicable.
We will review the issue and provide an appropriate resolution.
Incorrect Items
If you receive an item different from what you ordered, please contact info@Skipfoster.com and provide your order number and photographs of the item received.
Once the issue is confirmed, we will provide appropriate instructions or another resolution.
Returns
Eligible products may generally be returned within 30 days after delivery, subject to our Return and Refund Policy.
For buyer's-remorse or personal-preference returns, customers are responsible for applicable return shipping costs.
For confirmed damaged, defective, or incorrect products, Skipfoster will cover applicable return shipping costs or provide another appropriate resolution.
Please contact us before returning any product.
Do not send returns directly to our business address unless our customer service team specifically instructs you to do so.
Contact Us
If you have questions about shipping, tracking, delivery, or an existing order, please contact us:
Skipfoster
Address:
4087 Hogan Dr UNIT 1301
Tyler, TX 75709
United States
Phone:
+1 956-597-0176
Email:
info@Skipfoster.com
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